Are you looking to build a beautiful water feature for your property? Send us an email, or use the form below to let us know what you’d like to accomplish, and we’ll get in touch with you as soon as possible.
- What to Expect
Our mission is to enhance your outdoor living space and add some tranquility to your life. Whether we’re installing a beautiful fountainscape, building a pondless waterfall, or creating a one-of-a-kind ecosystem pond, our goal is to make the whole process as effortless and relaxing as the resulting water feature.
- In order to provide you with an approximate estimate of the time and cost for your project, we will appreciate some pictures of your existing space. Please complete the form, below, or email us some photographs and a brief description of your desired water feature.
- Once we’ve received your communication we will set up a 15-30 minute telephone call to ascertain your hopes and dreams for the water feature, and to determine the size and scope of your project. At this time, we will be able to provide an approximate estimate and timeline for the intended project.
- If the budget and schedule meet your expectations, we will arrange an in-home consultation together. With the decision makers present, we will discuss the potential of your space and agree on design ideas and execution details. The goal is to arrive at a ‘yes’ or ‘no’ decision at this time. The $150 consultation fee will be applied to your total cost if the project moves forward.
- Once a contract has been signed, we will collect a deposit for 50% of the total project cost in order to secure and schedule the project start date.
- Prior to the start date, we will arrange a site visit to introduce our project foreman and relevant members of the installation team. We’ll go over the details of the project, exchange contact information, and finalize the timeline for your project.
- During the project, our commitment is to be as courteous and respectful as possible to you and your living space, and to be accessible and transparent around the work. Please feel free to contact us at any time if you have any questions or concerns.
Once your project has been successfully completed, we will follow up with a telephone call to ensure your satisfaction and to answer any questions regarding the care of your dream water feature.
1934 Deep Cove Road, North Vancouver, BC V7G 1S6
call 604-862-2375 or email firstname.lastname@example.org